How UnitedHealthā€™s Playbook for Limiting Mental Health Coverage Puts Countless Americansā€™ Treatment at Risk

Reporting Highlights

  • An Insurer Sanctioned: Three states found Unitedā€™s algorithmic system to limit mental health coverage illegal; when they fought it, the insurer agreed to restrict it.
  • A Patchwork Problem: The company is policing mental health care with arbitrary thresholds and cost-driven targets, highlighting a key flaw in the U.S. regulatory structure.
  • Unitedā€™s Playbook Revealed: The poorest and most vulnerable patients are now most at risk of losing mental health care coverage as United targets them for cost savings.

An article from a month ago about United Heathcares problematic coverage, which I believe is relevant again.

  • Tikiporch@lemmy.world
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    22 days ago

    Great write-up. This explains why so many of my provider friends tell me they want to go work at Starbucks or Target, which didnā€™t make sense at first because you still have to deal with the public. This gives some additional perspective.

    • quixotic120@lemmy.world
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      22 days ago

      You do but at the end of the day target or starbucks wonā€™t randomly take back 3-12% of your gross income. They also pay you consistently. I like my job but there are a lot of times I get real fucking frustrated at a period where my pay is super low for an extended period of times. Insurance companies are also assholes about paying. To be fair most of the time theyā€™re on top of shit but sometimes theyā€™re not and thereā€™s nothing I can do about it. Sometimes theyā€™re weeks behind on payments and itā€™s just like, oh well, that sucks, hope you have savings! But if Iā€™m late submitting billing to them they will often raise a stink about. and this can absolutely be one of the things that later becomes an issue during an audit that results in them clawing back a payment. 0 sympathy if I am overwhelmed but if theyre overwhelmed? Tough shit, Iā€™m getting no pay that week.