Since Monday, Iāve had issues posting threads. Iāll get an error message saying:
We are working on resolving the issues
Over the next few days, there will be a change in server infrastructure. Temporary problems with the websiteās functionality may occur during this time.
ā¦Despite the message, my threads will still post to the magazineābut few users can see them.
Iām sorry if this has been addressed before; I did a quick look at this mag and couldnāt find the exact issue Iām dealing with. Iām just wondering if this is normal āfediverse growing painsā or something I need to fix on my end?
Thanks for any help. We have a massive event coming up in a weekāprobably going to drive a tonne of traffic to our magazineāand Iām really hoping we can find a fix before then.
EDIT: The specific magazine Iām referring to is this one: kbin.social/m/Squaredcircle
It sounds like you might be having some overlapping issues. Since the āerror on postā thing started happening, Iāve noticed that new posts wonāt show up in the default āhotā ordering. I assume that this is a sorting bug and they show up at the bottom of it. This was also happening when I first joined kbin, although the error page on post thing wasnāt happening then.
The workaround seems to be to go back to the magazineās main page after posting, and sort by ānewā. Your post should then show up at the top. Upvote your own post, and then when you go back to the default āhotā ordering it should show up at or near the top, as normal.
Hopefully this fixes at least one of those issues. Good luck with everything.
The error occurred again as I posted this. So thereās a good chance many wonāt see this either :/
Iām seeing this and on kbin
Thanks. Itās weird. I post discussion threads throughout the week (for pro wrestling shows) and all week Iāve had people bring it up. Even make other ādiscussion threadsā because they couldnāt see mine.
For what itās worth your post has been federated to my lemmy instance
Appreciate hearing that. Weirdly enough, the posters whoāve brought it up are actually Kbin usersā¦
Iāve been seeing them
Are they not appearing on other instances? In which case it may be this bug: https://codeberg.org/Kbin/kbin-core/issues/875
If they arenāt appearing for users on your instance thatās probably a different problem entirely.
Also if youāre posting from kbin.social and the magazine is hosted there, that isnāt the same issue either (itās only if somebody from a different instance posts to a magazine where that bug occurs)
Going by who boosted and upvoted my threads, hereās what Iām seeing:
Last night, our āCollisionā thread seemed only visible to people on Kbinā¦but not everyone. One of our other top CCās couldnāt see the thread and theyāre on kbin.social, the same instance our mag and my account were created on. From what theyāve said, theyāre struggling to see anything I create ā that includes threads and comments. Hereās what they said about their own issues when they tried posting a thread:
Ironically, I actually did get the error lol.
Got the post all pre-typed out and such, titled, tags, etc. Hit post, error. Panicked, thought I lost it all, but didnāt. Tried 4 times, same error every time, said fuck it and Iāll give up. Then noticed 4 threads on my profile (I deleted the other 3 myself) and this thread still doesnāt show up for me on the magazine. Tried to click your comments and canāt even see em normally on the topic that does open, hell Iām responding to you via your profile page right now. (same with your post to kbinmeta just now, I see it, but i cant see the comments on it). First time itās happened to me during thread creation however (instead of the typical occurrence from when I block someone).
On Friday night, our āRampageā thread was visible to people on other instances. The thread was boosted and upvoted by users on lemmy.world, feddit, kbin, and sh.itjustworks. But I donāt think that userāor some of our othersācould see it either.
Let me know if I can gather any more info for you. And thanks for the help. In cases like these, I really wish I was more tech savvy.
EDIT: I created a new thread on m/SC about an hour ago. It has 7 upvotes yet not one from Kbin (excluding myself and GeekFTW, who found the thread via my profile). It seems like one thread I create will be viewable by people on Kbin, the next not so much. It doesnāt make much sense to me.
(Still replying via stalking your profile lmao)
Hey everyone, the other person Tellum is referring to here.
I do not see said Rampage thread. For further info for yourself, the last thing I see posted on the mag under newest is my own thread (the thekla/bayne/shirakawa/may one). No activity appears after that.
Yeah, thatās weird.
FWIW, @GeekFTW and I are responsible for 70-80% of the posted content on our magazine. If both of us are having this issue then itās going to be a big problem for our growing community.
I know these things are tricky and take time to solve. I know this wonāt be fixed overnight. But next Sunday is one of the biggest pro-wrestling shows in history and the last thing I want is for some of our users to not be able to experience that with us. A few of us have gotten to know each other pretty well because of this place. Itād be heartbreaking if we canāt all come together during that epic show.
Fingers crossed itās fixed up by then.
For some more Random Testingā¢ since I havenāt posted much in the last day or two aside from that thread, just tried another thread on /m/random, same thing. 500 error, doesnāt appear on the mag, does show up on my profile. Both threads (that one and the one on our sub) look 100% fine when logged out, comments appear as you would expect, the front page of the mag looks exactly as you expect. They just donāt appear correctly specially when logged in. No clue if that gives anyone with more brain cells than us something to work on lol.
Edit: tl;dr remove all blocked domains to be able to see posts / comments with no domain (like this one)
Oop, that issue specifically is definitely this https://codeberg.org/Kbin/kbin-core/issues/1019. I posted it in this thread more details but, I imagine you might not be able to see any of my comments in this thread. If you do see this post, definitely check out https://kbin.social/m/kbinMeta/t/361909 (while logged out because you also wonāt be able to see that thread logged in)
Sadly, I donāt think that these threads and comments are even visible to those who donāt know this is happeningā¦ I was not able to see any of the threads until unblocking all domains.
One of our other top CCās couldnāt see the thread and theyāre on kbin.social
This could be this issue https://codeberg.org/Kbin/kbin-core/issues/1019 which Iām trying to gain visibility on. This thread, as well as some of the others you have posted in SC [1] [2] [3] [4], all do not show a domain. If what Iāve written in the issue is accurate, that means kbin.social users with any domain blocked at all will not be able to see the posts or comments. Removing all blocked domains will fix it. Right now my findings are basically posts are somehow being made with no domain, and if a user blocks any domain at all, doesnāt matter what it is, that will count as true and filter it out. LMK if this helps, trying to gather as much data as I can
Here to confirm that I was having this issue too - at @e569668 's advice I unblocked a domain that I had blocked and now I am able to see a LOT more threads that I was previously unable to view in magazines. I wasnāt even able to view my own threads in magazine.
It appears having ANY domain blocked erroneously filters out threads not at all associated with those domains.
Also confirming. Just unblocked what domains I had blocked, every thread giving me problems works perfect.
Edit: Should clarify, the 500 error happens still, but the threads that werenāt showing up, now are.
Thanks so much for the help. Iāll try to gather some evidence/anecdotes from others and get back to you soon.
And I have no idea if this helps but on Friday afternoon things seemed fine for me. I was able to post the āEdgeās last matchā and āPro Wrestler Charged with Assaultā threads with no issue whatsoever. Again, donāt know if that helps, just want to give you as much info as I can. Thanks again.
Checking in again. Just tested what e569668 suggested and unblocked all the domains I had blocked and instantly everything works again. Can see the SQ posts you and I made, can see this one normally instead of profile stalking, can see comments, etc etc.
Given I originally thought domain blocking worked as _instance _ blocking and over the last 2 months I learned itās not, Iāll live with having a few foreign-language-communities show up in All if it means everything works for now lol.
Edit: To clarify - Still getting the 500 error when trying to post, just tested on !Random again, but the thread does post, and does appear on new as I expect it to, I can see it like normal. So with domains unblocked the 500 error changes from āfuck my lifeā to āmild annoyanceā.
Edit 2: And with the most wonderful timing, as Iām uploading some clips from last nights Multiverse show and typing the above edit on this comment, my streamable account gets flagged and they just killed all the videos Iāve uploaded over the last couple weeks. Guess I wonāt be posting clips after all! š This is why we canāt have nice things. (and funnily enough the videos I uploaded this morning like the BC entrance, gone within seconds). Another copy of the same video posted over on Reddit by someone else, up 10h now with zero issues on a website with much more traffic than kbin, the hell lol).
Edit 3: Ok made a thread just now (6am est), no 500 error, all looking good so far.
Also, thereās a PPV starting in 15 minutes so Iām going to be a bit distracted tonight. Tomorrow Iāll give that codeberg thread a good long read and report back anything I can. Just wanted to give you a heads up.
Hey, a few updates on the issue:
One of our mods tried a ātestā thread to see if they received the error. They did at first, but was able to fix it using @Cacheson ās advice. Here it is in their words:
Yeah, I got the error message, too. Sorry for taking so long.
Quick edit: I tried the fix mentioned by @cacheson in the thread you linked and my Test thread shot straight to the top of the second page of āhotā on my main feed.
Once they were able to create the thread, I messaged one of the users who was experiencing the issue and they were able to view the post. Following your advice seemed to be what helped them. Again, here it is in their words:
Indeed I can! Apparently my blocking of explodingheads was the issue! Donāt know why but I can see everything! Even the dirty secrets!
Their issues seem to be solved. Unfortunately, Iām still seeing the error when I post. FWIW, I have nothing blocked at all. And Iāve tried posting on two different devices with two different browsers (no clue if that helps in any way; just wanted to mention it in case it does).
Let me know if thereās anything else I can do on my end. Thanks as always.
Thanks for the update, appreciate the info and helping get awareness / visibility on this out there. Based on what you and other people are saying I think the issues, errors on posts and empty domains, might be separate, so Iāve just been focusing on the empty domains / block filter issue for now. Luckily ernest and multiple devs are aware of the issue and have been posting about it so I think now we just have to wait and see, hopefully itās something not too difficult to fix
Hey, I just wanted to give you a heads up and say that Iām still having those issues. Iāve been able to post things as links as a work around, but yesterday a new problem occurred:
I canāt delete threads. And neither can one of the other mods on our sub.
Here are links to the threads:
https://kbin.social/m/SquaredCircle/t/391466/Disregard-Can-t-delete#comments
https://kbin.social/m/SquaredCircle/t/391600/Disregard-Can-t-delete#comments
And please donāt mind my, āKbin is acting dumber than usual" comment. The show I mentioned in the OP happened yesterday and my problems seemed to worsen RIGHT before it started. Donāt take it to heart, I was very frustrated at the time and needed to vent.
And I figured it would be best to tell you this here instead of creating a new thread. If word got out that mods canāt delete threads then Kbin might have a serious issue on their hands.
Iām not exactly sure where the best place to put this information is. ernest seems quite a bit swamped with the ever growing list of todo tasks, Iām not sure if it would be better reported in the codeberg issue tracker or their matrix server. But I have no power, Iām not even a contributor, Iām nobody! So unfortunately I canāt really help you out here
No worries at all. Iāll try and find a proper home for my question tomorrow.
Thanks again for all your help in the past.
Incidentally my comment probably wonāt be visible from instances other than mine and kbin.social until somebody interacts with it (Iām not sure if this reply itself is sufficient, usually it needs somebody on kbin.social to interact to make it visible elsewhere)