UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI’s error rate is like a feature, not a bug::For the largest health insurer in the US, AI’s error rate is like a feature, not a bug.
The idea that when you’re overbilled or misbilled, if it IS caught, all the insurerer will do (if you’re lucky) is correct it. This gives them no incentive to actually not do it again.
As you said, expected and completely predictable behavior.