• glimse@lemmy.world
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    11 months ago

    I gave up on Asus after a motherboard went up in (literal) flames when a cap blew a month into owning it. The RMAed it and the new one was DOA. They blamed my power supply and wouldn’t do a second return…

    I bought an ASRock and it ran flawlessly for 5+ years. Yeah…it was definitely the power supply that was the problem, Asus…

    • TrickDacy@lemmy.world
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      11 months ago

      Wow that’s pretty extreme. I found their RMA process to be pretty shitty and I didn’t quite have those terrible issues. I did have to send I think 3 different boards back to them. They were slow and required a lot of communication to get it done. It’s been years ago so I forget details but I remember each time, until the last time, thinking I just had bad luck.

      • glimse@lemmy.world
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        11 months ago

        My story was from 15+ years ago when I was less knowledgeable and assumed Asus was the best because people on [H] said so. Afterwards I looked into it and found tons of people having similar RMA woes and I learned to research further than the HardOCP community forum lol

        Haven’t bought an Asus product since so I have no idea if they’re still bastards

        • TrickDacy@lemmy.world
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          11 months ago

          Gotcha. My issues with Asus spanned from probably about 1999 to 2018. I think they are probably still bastards. I too have owned “lesser” boards that seem to all universally be less troublesome than Asus ones were

    • phx@lemmy.ca
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      11 months ago

      ASRock was an Asus spinoff but was later bought by Pegatron (which is part of the Asus holdings).