I am a level 1 help desk tech at an MSP. I’ve been at this job for a year. I’ve been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I’m drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I’m not there yet.

My company is small and I can be totally open and honest with my boss.

I’m still anxious though.

  • neanderthal@lemmy.world
    3·
    10 months ago

    20 year IT veteran here. What are your areas of interest?

    Some potential areas:

    • Networking
    • AV
    • End Points (PCs, phones, etc)
    • Security
    • Virtualization
    • Programming
    • Servers
    • Applications
    • Databases
    • Storage
    • Project Management
    • Systems Analysis
    • LaunchesKayaks@lemmy.worldOP
      21·
      10 months ago

      I am interested in literally everything. I wanna learn more server stuff and phone systems especially. I am last in line to learn phones though. I do a lot of basic stuff with most of the things you’ve listed, though. I’m currently trying to fix the backups on a client’s server and I’m actually making progress on my own.