“Starbucks rigs its payment platform so consumers are encouraged to leave unspent money on their cards and apps," the group says.

Starbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog group::Washington Consumer Protection Coalition complains to Washington state attorney general.

  • theneverfox@pawb.socialEnglish
    1·
    11 months ago

    I only ever order coffee or iced coffee, and I like to add milk and sugar myself. I don’t remember any of those interactions being weird, I ask for “just coffee”. They sometimes ask if I want to pay more for diabetes from a soap dispenser or stronger coffee in my coffee, I say no thanks (without commenting on the absurdity of that being a normal question), and they ring me up

    You’re describing a very loaded look… They might just personally think black coffee is gross, or more likely the way you asked for it might’ve been strange.

    They’re service grunts for a massive chain, and going back to the absurdity, it’s 2024. They probably get screamed at by a stranger for no reason frequently.

    The look they gave you was probably them tensing up at a customer who doesn’t know the latest coffee ritual and might scream at them